Cancellation Policy
Last updated: 2 October 2026
Draft text for layout. The final policy must be reviewed and approved before launch.
1. Cab bookings
| When you cancel | Refund |
|---|---|
| More than 24 hours before pickup | 100% of advance |
| 6 to 24 hours before pickup | 50% of advance |
| Less than 6 hours or no-show | No refund |
2. Tour packages
| When you cancel | Charge |
|---|---|
| More than 15 days before departure | 10% of package |
| 7 to 15 days before departure | 25% of package |
| Less than 7 days | 50% of package |
Hotel, helicopter and permit bookings follow the supplier's own cancellation rules.
3. Changes by us
If we cancel because of weather, road closures or government orders, you get a full refund of amounts paid to us, or a free date change.
4. Refund timeline
Refunds are processed within 5 to 7 working days to the original payment method.
5. How to cancel
Call or WhatsApp +91 90000 00000, or email booking@maalaxmi-travels.com with your booking details.